Terms & Conditions

Welcome to Gaganchumbi Shopping Mart (“we,” “our,” “us”).
By accessing or making a purchase from gaganchumbipalace.com, you agree to the following Terms and Conditions.
Please read them carefully before using our website or placing an order.

1️⃣ General Overview

  • Gaganchumbi Shopping Mart operates as an online and in-store retail outlet located at Chandeshwori Ravi-Opi Road, Banepa – Nepal.
  • These Terms & Conditions apply to all visitors, customers, and users of this site.
  • By using our website, you accept these terms in full. If you disagree, please do not use our site.

2️⃣ Products & Pricing

  • All product descriptions, prices, and availability are subject to change without prior notice.
  • Prices displayed on the website include applicable local taxes unless stated otherwise.
  • We make every effort to ensure product images and descriptions are accurate, but slight variations may occur.
  • Gaganchumbi Shopping Mart reserves the right to discontinue products or adjust prices at any time.

3️⃣ Orders & Payments

  • Orders are confirmed only after successful payment or verification of Cash on Delivery (COD) orders.
  • We accept various payment methods including Cash on Delivery, eSewa, Khalti, and Bank Transfer.
  • All payments must be made in Nepalese Rupees (NPR).
  • Gaganchumbi Shopping Mart reserves the right to cancel or refuse any order suspected of fraud or incorrect information.

4️⃣ Delivery & Shipping

  • Deliveries are available within Banepa and nearby areas (unless otherwise specified).
  • Delivery times depend on location and product availability.
  • We are not responsible for delays caused by traffic, weather, or courier service issues.
  • Customers are responsible for providing accurate delivery addresses and reachable contact numbers.

5️⃣ Return & Refund Policy

  • Returns are accepted within 7 days of delivery for eligible products only.
  • Products must be unused, unopened, and in their original packaging.
  • Certain items such as perishables, frozen goods, and personal-care products are non-returnable.
  • For more details, please visit our Refund & Return Policy page.

6️⃣ Account Registration

  • Customers may create an account to track orders and checkout faster.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We are not liable for any losses arising from unauthorized account use.

7️⃣ Privacy & Data Protection

  • We respect your privacy and collect information only for order processing and customer service.
  • Your data is never sold or shared with third parties for marketing purposes.
  • For more details, read our Privacy Policy.

8️⃣ Cancellation Policy

  • Orders can be cancelled before shipping only.
  • Once an order is shipped, it may qualify for return according to our refund policy.
  • Gaganchumbi Shopping Mart reserves the right to cancel orders for stock shortages, pricing errors, or system issues.

9️⃣ Limitation of Liability

  • Gaganchumbi Shopping Mart shall not be liable for any indirect or incidental damages resulting from product use or delayed delivery.
  • Our total liability for any claim shall not exceed the total amount paid for the product purchased.

🔟 Governing Law

  • These Terms & Conditions are governed by the laws of Nepal.
  • Any disputes will be handled under the jurisdiction of the Kavre District Court, Nepal.

📞 Contact Us

For any questions, concerns, or support, please contact us:

Gaganchumbi Shopping Mart
📍 Chandeshwori Marga, Banepa – Nepal
📞 +977-9862427325
✉️ admin@gaganchumbipalace.com
🌐 https://gaganchumbipalace.com

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